Frequently Asked Questions

1. About Our Products

Are your toys safe for children?

Yes! All our toys meet international safety standards and are made with non-toxic, child-friendly materials.

What age groups are your toys suitable for?

We offer toys for a wide range of ages, from infants to pre-teens. Each product listing includes recommended age guidelines.

Do you offer educational toys?

Absolutely! Many of our toys are designed to promote learning and development, including STEM-based toys and creative playsets.

2. Orders and Payments

How do I place an order?

Simply add your desired products to the cart and proceed to checkout. Follow the prompts to complete your order.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. You’ll see all available options during checkout.

3. Shipping and Delivery

How long does shipping take?

Shipping times vary based on your location. Standard shipping usually takes 5-7 business days, while express shipping options are available.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor its status.

4. Returns and Refunds

What is your return policy?

You can return most items within 30 days of receipt. Please see our Refund Policy for more details.

How do I initiate a return?

Contact our support team at [email protected] with your order details, and we’ll assist you with the return process.

5. Safety and Materials

What materials are used in your toys?

Our toys are made with high-quality, eco-friendly materials that are safe for children.

Are your toys BPA-free?

Yes, all our toys are BPA-free and meet safety regulations to ensure they are safe for children.

Contact Us

If you have any other questions, feel free to contact us at [email protected].